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Frequently Asked
Questions:
E-Commerce
- What
is E-commerce?
- What
do I need to have an E-commerce web site?
- What
is a secure server (SSL)?
- What
kind of shopping cart does Ocean View Host offer?
- Is
there a user manual with examples for the provided shopping cart?
- How
do I obtain support for the provided shopping cart?
- What
is the shopping cart mall version?
- How
many products can I sell with the provided shopping cart?
- How
many orders can I accept with the provided shopping cart?
- What
is a merchant account?
- How
do I obtain a merchant account and how much is it?
- Can
I use my current merchant account?
- Can
I use my own SSL certificate?
- Can
I use my own shopping cart system?
- Does
the provided shopping cart work with Pay Pal?
- Does
the provided shopping cart work with the Echo payment gateway?
- Which
web hosting service plans include E-commerce solutions?
- Can
I add the shopping cart to my hosting account later?
- What
is a message board?
- Is
a message board included with the web hosting plans?
-
Can I
install my own message board system?
- What
is E-commerce?
Simply put, E-commerce is the ability to sell goods or services online
via the
world wide web.
- What
do I need to have an E-commerce web site?
With all our web hosting server plans we will install our
shopping cart for you absolutely free and help you obtain a merchant
account to be able to accept credit cards in real-time through your
shopping cart. Other credit card options are also available.
- What
is a secure server (SSL)?
SSL stands for "Secure Socket Layer". This is a protocol
that will secure any web page so all information submitted through that
page is submitted securely. You can secure your order forms or your
shopping cart with 128 bit encryption. A secure (SSL) directory using
128 bit Thawte certificate encryption is
included free with all our web hosting server plans!
- What
kind of shopping cart does Ocean View Host offer?
Ocean View Host offers the Dansie Shopping Cart with all our web
hosting server plans. Dansie is one of the most advanced and powerful
shopping cart systems available yet easy to use and fully configurable
for your business needs. You will receive your own shopping cart control
panel ID and password, and full access to your own vars.dat and
lang.dat configuration files. We preset certain system settings for
you and they rest is yours to fully customize as you require.
- Is
there a user manual with examples for the provided shopping cart?
Yes. Click
Here to visit the Dansie web site and download the latest user
manual with examples and templates.
- How
do I obtain support for setting up the provided shopping cart?
If you think your shopping cart is not working properly with your web
hosting server account please contact our Technical
Support Team.
If you have a question or problem about a function or feature of the
shopping cart please contact Dansie
for support.
- What
is the shopping cart mall version?
Ocean View Host provides the mall version of the Dansie Shopping Cart
with all our web hosting server plans. The mall version means there is
one central copy of the shopping cart system kept in a secure location
on our servers. All customers share the one version. There is no
difference in features between the mall version and the individual
user version. Each customer receives his/her own individual and
secure shopping cart control panel with their own ID and
password, and own set of vars.dat and lang.dat configuration files. As
newer versions of the shopping cart system become available we will
upgrade the shopping cart system automatically to ensure you have the
latest version with the most recent features. This saves you
the time, cost and effort of upgrades!
- How
many products can I sell with the provided shopping cart?
Unlimited.
- How
many orders can I accept with the provided shopping cart?
Unlimited.
- What
is a merchant account?
A merchant account is a relationship with a bank and gateway that will
allow you to accept and charge credit card transactions.
- How
do I obtain a merchant account and how much is it?
Please Click
Here for more information.
- Can
I use my current merchant account?
Yes, as long as they allow orders taken via the Internet. Or, if your
current merchant account allows you to enter charges manually (without
swiping a card) you can configure our shopping cart system to securely
collect orders for you. Then you can process and charge them manually
off-line.
- Can
I use my own SSL certificate?
Yes. There is a one time setup fee of $50 to set the certificate up on
your account. You may use our 128 bit Thawte certificate for free!
- Can
I use my own shopping cart system?
Yes, you may install your own shopping cart system instead of using
the shopping cart system we provide.
- Does
the shopping cart work with Pay Pal?
Yes.
- Does
the provided shopping cart work with the Echo payment gateway?
Yes! We are one of the only web hosting services that
have a shopping cart connection that works with the Echo real-time
payment gateway. If you need this service connection please contact
our Technical
Support Team to have this feature setup in your web hosting
account. This is a free service!
- Which
web hosting service plans include E-commerce solutions?
E-commerce solutions are included with all our web hosting server plans.
- Can
I add the shopping cart to my host account later?
Yes! We can setup the shopping cart for your hosting account at any
time for free!
- What
is a message board?
A message board (also known as a bulletin board) is a way for people
to post messages and have other people submit replies to the messages.
- Is
a message board included with the web hosting plans?
Yes! All of our web hosting plans come with a message board system
pre-installed and ready to be used.
- Can
I install my own message board system?
Yes. You can install a different message board such as
VBulletin. If you
have any questions regarding installing a message board please contact
our Technical
Support Team.
Click
Here to return back to our FAQ List.
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