Frequently Asked Questions:

Web Site Domains (Domain Names)

1. What is a domain name?
2. What is a sub domain name?
3. What is a domain registrar?
4. Will you register my domain name for me?
5. Will you transfer my domain name for me?
6. Can I transfer the domain name myself?
7. How much is a new domain name?
8. How long does it take to transfer my domain name?
9. What is the difference between a transfer & registration?
10. What is the difference between a transfer & move?
11. How long will it take to register my domain name?
12. What is a parked domain name?
13. Do I need a domain name to have a web site?
14. What kind of extensions will you register and transfer?
15. Can I move my domain name to your services no matter who registered it?
16. If I register my domain name with you do I still own the name?
17. How do I pay for my domain name?
18. What do I need to transfer my domain name?
19. Do I have to renew my domain name?
20. How do I renew my domain name?
    

1. What is a domain name?
   A domain name is a web address such as abc.com or xyz.com. These are also known as Top Level Domains (TLD). The domain name you chose will be the address that people use to visit your web site.
   
   
2. What is a sub domain name?
   There are two formats for sub domain names. They are http://yourdomain.com/someone and http://someone.yourdomain.com The first format is free. The second format is a $10 one-time setup fee and includes an additional FTP account with separate username and password.
   
   
3. What is a domain registrar?
   Domain registrars are companies such as Network Solutions (Internic) that keep the records of who owns which domain names.
   
   
4. Will you register my domain name for me?
   Yes. If you currently do not own a domain name such as yourname.com then we can register a domain name for you for just $19.95 per year. This includes all paper work required for the registration process and ownership of the actual domain. By registering a domain name you are paying for the rights and ownership of the domain name. If you continue to keep up with the domain name fees which are $19.95 per year then you will continue owning the domain name. When you choose Ocean View Host as your domain name solution you are saving over 40% off of Network Solutions (Internic) normal domain name price ($35 Retail Value)!
   
   
5. Will you transfer my domain name for me?
   Yes. If you already own a domain name, then we have great news for you! If you purchase one of our service plans we will transfer your domain name to our servers (change the DNS information) absolutely free. There are no hidden fees. The only cost involved with domain name transfers is the actual price of the service plan you have chosen to buy. We will also handle all of the necessary paper work required on our part and help you throughout the entire transferring process. Depending on how you registered your domain name and who you purchased it from your time period may vary. In most cases we are able to transfer domain names to our servers within 24 - 48 hours.
   
   Click Here for more information on what you need to do to have a completely smooth transferring experience without any interruption or downtime of your service.
   
   
6. Can I transfer the domain name myself?
   Yes, if your domain registrar allows you to change the DNS settings. After you sign up for one of our web hosting plans contact our Technical Support Team for the name server information.
   
   
7. How much is a new domain name?
   We charge just $19.95 a year. This is a savings of over 40% off of Network Solutions (Internic) normal domain name price ($35 Retail Value)!
   
   
8. How long does it take to transfer my domain name?
   This can vary depending on where you registered the domain name. We can normally transfer a domain name in 24 - 48 hours.
   
   
9. What is the difference between a transfer & registration?
   If you already own a domain name we can transfer it to point to our servers. If you do not already own a domain name you will need to register (purchase) one.
   
10. What is the difference between a transfer & move?
    If you already own a domain name we can change the DNS settings (transfer the settings) so that your domain name points to our servers. The domain name itself remains with the same domain registrar you purchased it from and you will continue to be billed from them. This is a free service to you (one free domain transfer per hosting account). If you already own a domain name and want us to change (move) the name to our domain registrar service we can do it for just $19.95 and add 1 year additional to your registration! Afterwards, it's just $19.95 per year a savings of over 40% off of Network Solutions (Internic) normal domain name price ($35 Retail Value)! And as always you will continue to be the owner of the name. Please contact our Sales Team for more information.
    
    
11. How long will it take to register my domain name?
    Once you fill out our domain name registration form we will register the domain name for you immediately. It will become active within 24 hours.
    
    
12. What is a parked domain name?
    A parked domain name is an additional domain name that is pointed to your main IP address or your main domain name. For example, if your web site domain name was FoodNFun.com you could also have the domain name FoodAndFun.com pointed to FoodNFun.com. You may use domain name parking for ranking better in the search engines, easier for customers to find your site and many other things.
    
    We can register and park to your web hosting account as many domain names as you wish. Please contact our Sales Team for more information.
    
    
13. Do I need a domain name to have a web site?
    Yes unless you want a sub domain name such as www.yourname.surf1.com (surf1.com is our standard domain name we use for our clients that do not wish to purchase a domain name).
    
    
14. What kind of extensions will you register and transfer?
    We can register domains with the .COM, .NET and .ORG extensions. We can also help you register or transfer any valid domain name extension.
    
    
15. Can I move my domain name to your services no matter who registered it?
    Yes as long as you own the domain name we can transfer it to our servers.
    
    
16. If I register my domain name with you do I own it?
    Absolutely! Some web hosts put themselves as the owner of the domain name in an attempt to force customers to stay with them. We feel this is a very unethical practice and we do not act in such a manner! We are only listed as the technical contact. You will be the Registrant (owner), billing and administrative contacts with all the rights and responsibilities of ownership.
    
    
17. How do I pay for my domain name?
    If you are going to purchase it from us your account will be charged for your domain name with whichever method of payment you have selected.
    
    
18. What do I need to transfer my domain name?
    When you purchase one of our hosting packages we will handle this for you and contact you to obtain any necessary information we may need.
    
    Please be aware that some domain registrars contact the domain name owner via email (the email address you gave when you purchased the domain name) to confirm the transfer or move. This is done for your protection and is beyond our control. If your domain registrar does contact you for confirmation please carefully follow their instructions exactly and promptly to confirm the transfer or move and avoid delays.
    
    
19. Do I have to renew my domain name?
    Yes. Domain names are registered (purchased) for a specific number of years (example: 2 years) after which they must be renewed or you will loose ownership and operation of the name. The name will expire on the anniversary date from when you registered it. For example, if you registered your domain name on May 1, 2002 for 2 years it will expire May 1, 2004.
    
    If you registered your domain name with us when you signed up for your hosting plan (or if you asked us to move your domain name to our registrar) we will notify you via email 60 days before your domain name is to expire. The email will come from "Vener Net Inc" (the service we use to register domain names). The email will contain a link to a secure web page for you to enter your billing and renewal information. Please note: We do not mail domain name renewal notices! If you receive a domain name renewal notice in the mail it is from another service, not us! Click Here for more information about these mailings.
    
    If you have not received a notice of your domain renewal or if you accidentally deleted it you can Click Here to go to our secure domain name renewal page.
    
    If your domain name is registered with another domain registrar (you transferred your domain name - changed the DNS information -  to our services) we are unable to monitor domain expirations and there for you will need to contact the specific domain registrar to renew your name.
    
     
20. How do I renew my domain name?
    If you purchased your domain name from us or if you moved your domain name to our registrar service you can Click Here to go to our secure domain name renewal page.

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